GoodRx - Error (2023)

GoodRx - Error (1) Stop paying too much for your prescriptions
GoodRx - Error (2)

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FAQs

What is the issue with GoodRx? ›

The FTC says GoodRx violated the Rule by failing to notify customers, the FTC, and the media about the company's unauthorized disclosure of personally identifiable health information to Facebook, Google, Criteo, and other companies.

Why do pharmacies not like GoodRx? ›

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

Why is CVS not honoring GoodRx? ›

Can CVS Deny GoodRx? According to contracts signed between GoodRx and the Pharmacy Benefit Managers of participating pharmacies, all stores must accept GoodRx. Therefore, the only way CVS can deny GoodRx is when a CVS pharmacist rejects it for controlled substances.

Is there a limit on how many times you can use GoodRx? ›

GoodRx coupons do not expire; you can use and reuse the coupons as often as you like.

Can a pharmacy reject GoodRx? ›

Pharmacies listed on GoodRx are contractually obligated to honor most coupons we display. However, discounts for controlled substances are honored at the discretion of the individual pharmacy or pharmacist.

Why did Kroger stop using GoodRx? ›

In May, GoodRx (ticker: GDRX) said a key grocer—analysts suggested it was Kroger (KR)—was renegotiating contracts with all pharmacy-benefit managers, or PBMs, on a subset of drugs. The result was that GoodRx wasn't able to offer discounts at the grocery chain's locations, which accounted for 25% of its transactions.

Why is GoodRx tanking? ›

GoodRx stock tumbles as 2022 revenue expected to take a hit from grocery chain prescription dispute. GoodRx expects its 2022 revenue to take a hit due to recent actions by one grocery store chain that represents a sizable chunk of its grocery prescription business.

What is the difference between GoodRx and GoodRx? ›

GoodRx vs. GoodRx Gold: What's the difference? Just like GoodRx, GoodRx Gold gives you access to drugs at discounted prices at popular pharmacies in your area. The big difference between GoodRx and GoodRx Gold is that you have to pay a membership fee to use GoodRx Gold.

What is the alternative to GoodRx? ›

Top 10 GoodRx competitors
  • Capital Rx.
  • NowRX.
  • Waltz Health.
  • NURX.
  • 23andMe.
  • Sempre Health.
  • Memed.
  • Doctor On Demand.

Do pharmacies make money with GoodRx? ›

Pharmacies and medical providers pay for access to GoodRx users, and the company earns fees whenever its users redeem discount codes or book online medical appointments.

Who is behind GoodRx? ›

Key people. The Santa Monica-based startup was founded in September 2011 by Trevor Bezdek and former Facebook executives Doug Hirsch and Scott Marlette. Marlette was one of the first 20 employees at Facebook and built Facebook's photo application.

Can Walgreens reject GoodRx? ›

In most cases, Walgreens accepts GoodRx for controlled substances such as Adderall. However, there may be some cases when certain pharmacists may deny your request for a discount on a controlled substance, which is within their right to do.

Is Walmart no longer accepting GoodRx? ›

As with most major pharmacies, Walmart is fully equipped to accept all valid GoodRx coupons. However, your GoodRx coupons or discount card must be presented when purchasing your medications in order for the discounts to be applied. Unfortunately, GoodRx Gold membership discounts are not accepted at Walmart.

Did Walgreens stop taking GoodRx? ›

Will My Pharmacy Accept GoodRx? More than 70,000 pharmacies in the United States — including major chains like Costco, Kroger, Walmart, CVS, Rite Aid and Walgreens — will accept GoodRx.

Why is GoodRx being investigated? ›

1, alleges that by disclosing millions of users' personal health information to third parties without the users' authorization, consent, or knowledge, GoodRx violated the FTC Act's prohibition on unfair and deceptive trade practices and the FTC's Health Breach Notification Rule.

Who pays the difference when using GoodRx? ›

GoodRx is not insurance. If you find a better price on GoodRx than what your coverage offers, ask the pharmacist to use the coupon and process the transaction as a “cash” payment instead. They will use the codes on the GoodRx coupon to find your new price.

Why are prices so different on GoodRx? ›

GoodRx uses claims data to show prices for the manufacturer that is most commonly dispensed in your area and at your pharmacy chain. Different manufacturers may have different prices depending on the pharmacy benefit manager (PBM).

Do I need a doctor's note to use GoodRx? ›

But again, you will need to have a prescription. GoodRx discounts will often help you save. But be sure to look for other store promotions. If you find a lower price without a GoodRx coupon for your product, use that instead.

Does GoodRx actually send prescriptions? ›

With GoodRx Gold, you can save up to 90% on your prescription at the pharmacy or through our mail delivery service.

What is the best pharmacy to use? ›

The 2022 U.S. Pharmacy Study, which ranks companies on a 1,000-point scale, shows that customers are increasingly using their local pharmacies to access health care.
...
The Best Brick-and-Mortar Chain Drug Stores.
PharmacyScore
Good Neighbor Pharmacy740
Health Mart723
Walgreens660
Rite Aid Pharmacy651
2 more rows
Nov 9, 2022

Who is the most reliable pharmacy? ›

The top-rated chain brick-and-mortar pharmacies for customer satisfaction, along with their index score out of 1,000:
  • Good Neighbor Pharmacy (915)
  • Health Mart (905)
  • Rite Aid (861)
  • Walgreens (849)
  • CVS/pharmacy (845)
Aug 6, 2020

What did Kroger replace GoodRx with? ›

GoodRx and Kroger launched the Kroger Rx Savings Club in 2018. The Kroger Rx Savings Club is a membership program that offers reduced pricing on thousands of prescription medications. You must enroll in the program to have access to the low prices, and it's open to patients who are insured, underinsured, and uninsured.

What is the difference between SingleCare and GoodRx? ›

SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

Who is GoodRx biggest competitor? ›

goodrx.com's top 5 competitors in March 2023 are: singlecare.com, drugs.com, rxlist.com, pharmacychecker.com, and more.

What is price target for GoodRx? ›

The average price target for GoodRx Holdings is $7.04. This is based on 12 Wall Streets Analysts 12-month price targets, issued in the past 3 months. The highest analyst price target is $9.00 ,the lowest forecast is $6.00. The average price target represents 19.32% Increase from the current price of $5.9.

Can you use GoodRx with Medicare Part D? ›

You can't use GoodRx and Medicare together. But you can use GoodRx as an alternative to Medicare. You may want to use GoodRx instead of Medicare in certain situations, such as when Medicare doesn't cover your medication, the GoodRx price is cheaper than your Medicare copay, or you won't reach your annual deductible.

Is gold rx worth it? ›

With this subscription, you gain access to better savings of up to 90 percent. Whether you go with the free GoodRx card or a paid plan, GoodRx can help you save hundreds of dollars per year on your out-of-pocket prescription costs.

Does Costco accept GoodRx? ›

Use GoodRx to look up prices and discount coupons at Costco Pharmacy and save up to 80% on your prescriptions. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money.

Can GoodRx prescribe Viagra? ›

With GoodRx Care, you can talk to a telehealth provider from the comfort and privacy of your home. And, with GoodRx Gold Mail Delivery, you can order your Viagra prescription and have it mailed right to your doorstep.

How much does GoodRx save on average? ›

Specialties With the Highest Average GoodRx Savings Per Provider in 2022
SpecialtyAverage provider savings
1Urology$216,827
2Neurology$124,810
3Psychiatry$116,220
4Internal medicine$87,324
1 more row
Jan 5, 2023

Does SingleCare cost money? ›

SingleCare is always free to use and works whether you have insurance or not, because we believe everyone should have access to the lowest prices available for their medications. SingleCare is valid at 35,000+ pharmacies in the United States, including CVS, Walmart, Walgreens, Albertsons and Kroger.

Why is GoodRx successful? ›

GoodRx is best known for making prescription drug pricing transparent and offering discount coupons to consumers, allowing consumers to shop for which pharmacy provides the best combination of price and convenience. The company earns revenue only only when it saves people money.

Can I trust GoodRx? ›

GoodRx has a rating of 3.13 stars from 568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoodRx most frequently mention day supply, health insurance, and cash price. GoodRx ranks 352nd among Coupons sites.

Is GoodRx a two sided market? ›

GoodRx – value creation and capture

GoodRx addresses these market inefficiencies by introducing an online platform between consumers on one side, and drug stores and PBMs on the other side.

Why is Express Scripts cheaper? ›

Mail order pharmacy programs operate through your insurer's pharmacy benefit manager, or PBM. The companies—CVS Caremark, Express Scripts, and others—buy medications in bulk directly from drug manufacturers, and doing so can translate to lower co-pay charges for some of your medications.

Can I change my pharmacy on GoodRx so my prescription isn t expensive? ›

You could find even lower prices by switching pharmaciesWhen prices go up, GoodRx helps you save. You could find even lower prices by switching pharmaciesWhen prices go up, GoodRx helps you save.

What is the Walgreens pharmacy controversy? ›

SACRAMENTO, Calif. (AP) — California Gov. Gavin Newsom on Wednesday withdrew a $54 million contract with Walgreens after the pharmacy giant indicated it would not sell an abortion pill by mail in some conservative-led states.

Can I use GoodRx instead of prior authorization? ›

Save your patient from prior authorizations

If your patient's insurance is asking you to initiate a prior authorization for a generic medication, check the coupons on GoodRx. Rather than filling out the paperwork and waiting for a response, GoodRx can often beat the co-pay price.

Does Sam's Club honor GoodRx? ›

We recently added Sam's Club and their 560 retail pharmacy locations to our network of pharmacies that accept GoodRx discounts.”

Does Walmart price match RX? ›

Walmart will price match: The exact same item, including brand, prescription parameters, quantity, size, color, etc. Sold by an online retailer. When the item is currently in-stock at the retailer we are price matching.

Why don't pharmacies like GoodRx? ›

GoodRx Reviews

Over 783 users on the popular review site TrustPilot rate GoodRx a 3.5. While 80% of customers rate the popular discount card as excellent, another 14% rate the company as bad. The most common complaints seem to be related to customer service and discounts that change or are not honored at the pharmacy.

What is the GoodRx controversy? ›

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

Why won't CVS let me use GoodRx? ›

Can CVS Deny GoodRx? According to contracts signed between GoodRx and the Pharmacy Benefit Managers of participating pharmacies, all stores must accept GoodRx. Therefore, the only way CVS can deny GoodRx is when a CVS pharmacist rejects it for controlled substances.

How do I get rid of good GoodRx? ›

Once you are logged in to your account, click GoodRx Gold under the Your Account menu. Under your GoodRx Gold Membership Plan Details, click the Cancel Membership button. Once you click Cancel Membership you will get a pop-up message to confirm the cancellation.

Did GoodRx change its name? ›

HeyDoctor Is Now GoodRx Care: Affordable, Quality Online Medical Visits.

How many times can I use GoodRx for the same prescription? ›

GoodRx coupons do not expire; you can use and reuse the coupons as often as you like.

Why did Kroger stop accepting GoodRx? ›

In May, GoodRx (ticker: GDRX) said a key grocer—analysts suggested it was Kroger (KR)—was renegotiating contracts with all pharmacy-benefit managers, or PBMs, on a subset of drugs. The result was that GoodRx wasn't able to offer discounts at the grocery chain's locations, which accounted for 25% of its transactions.

Do pharmacies make money from GoodRx? ›

Pharmacies and medical providers pay for access to GoodRx users, and the company earns fees whenever its users redeem discount codes or book online medical appointments.

Why is my prescription cheaper at another pharmacy? ›

Pharmacy benefit managers negotiate the rate at which they reimburse pharmacies for different drugs and therefore negotiate lower prices at some chains than others.

Can people on Medicare use GoodRx? ›

GoodRx can't be used in combination with Medicare, but it can be used in place of Medicare. You may want to consider using GoodRx instead of Medicare when Medicare doesn't cover your medication, when you won't reach your annual deductible, or when you're in the coverage gap phase (“donut hole”) of your Medicare plan.

Do you talk with a doctor on GoodRx? ›

You don't need an appointment to see a GoodRx Care healthcare provider. Our healthcare providers are available seven days a week. You can connect with us,either online or in the GoodRx app, to chat with a provider, review your treatment plan, and ask questions right in the secure message center.

How much is a GoodRx Gold membership? ›

Here's how: Go to gold.goodrx.com and click on “Start Your Free Trial Now” to create an account. Pick either an individual plan ($9.99 per month) or a family plan ($19.99 per month).

How can I get a prescription without going to the doctor? ›

Most people refill their prescriptions at a local pharmacy. You may need to choose a pharmacy that's in-network for your health insurance. If you need to refill a prescription, you can call the pharmacy to ask them to fill it. Be prepared with your insurance card, prescription number, medication name, and dosage.

Who is GoodRx owned by? ›

Key people. The Santa Monica-based startup was founded in September 2011 by Trevor Bezdek and former Facebook executives Doug Hirsch and Scott Marlette. Marlette was one of the first 20 employees at Facebook and built Facebook's photo application.

Why can't Medicare patients use coupons? ›

Within the pharmaceutical industry, the Anti-Kickback Statute made it a crime for pharmaceutical manufacturers to offer drug coupons to Medicare beneficiaries. This is because it became illegal to influence the purchase of any prescription drugs that Medicare could later reimburse.

What is the number 1 pharmacy in the US? ›

The top seven companies operating pharmacies—CVS Health, Walgreens Boots Alliance, Cigna, UnitedHealth Group, Walmart, Kroger, and Rite Aid—accounted for 70% of U.S. prescription dispensing revenues in 2022.

Is Walgreens or CVS better for prescriptions? ›

Both Walgreens and CVS are excellent choices when it comes to filling a prescription. Prices are very competitive, so it really comes down to convenience factors such as location availability or extra services and rewards offered by either store.

Are pharmacy mistakes common? ›

However, the pharmacy is one of the highest-risk areas where medication errors may occur. Pharmacy mistakes include: Dispensing the wrong medication to the patient. Dispensing the wrong strength or dosage form of the medication.

Who is America's most trusted pharmacist? ›

Suzy Cohen, RPh America's Most Trusted Pharmacist.

Is there a better app than GoodRx? ›

GoodRx's top competitors include Capital Rx, NowRX, and Waltz Health. Capital Rx offers a proprietary pharmacy benefits management (PBM) platform. Its solutions include pharmacy benefits management, pharmacy benefits administration, and p…

Is there a better discount than GoodRx? ›

Bottom Line. In terms of price, SingleCare beat out GoodRx with nearly every medication we searched for. Even if you were to pay for the GoodRx Gold subscription, SingleCare still often offers the lower price.

Is there a competitor to GoodRx? ›

GoodRx's top competitors include Capital Rx, NowRX, and Waltz Health. Capital Rx offers a proprietary pharmacy benefits management (PBM) platform. Its solutions include pharmacy benefits management, pharmacy benefits administration, and p…

Is SingleCare better than GoodRx? ›

SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

Can a family member use my GoodRx card? ›

Use this card for discounts of up to 80% on most prescription drugs at over 70,000 U.S. pharmacies. Get discounts for every member of your family, including pets! No expiration. No fees or obligations.

How does GoodRx save people so much money? ›

Even more money is made when the consumer becomes a repeat customer. To be clear on this, when you use a GoodRx code, a PBM receives a portion of that. GoodRx then receives a percentage or a fixed payment from the PBM for directing the customer to that PBM's pricing and the pharmacy, the company explains.

Does Costco not accept GoodRx? ›

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons! To find GoodRx prices and discounts at pharmacies near you, search for your drug on the GoodRx website, and scroll through the list of pharmacies on the drug price page.

Is GoodRx gold worth the cost? ›

GoodRx Gold costs $9.99 per month for individuals and $19.99 per month for families. With this subscription, you gain access to better savings of up to 90 percent. Whether you go with the free GoodRx card or a paid plan, GoodRx can help you save hundreds of dollars per year on your out-of-pocket prescription costs.

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